Background
I’ve always enjoyed going to concerts and local shows. However on several occasions, I had wanted to see a particular artist, only to find out they had just been in my area. Then I discovered BandsinTown. It allows users to track their favorite bands and artists via their social media sources and be notified when they are coming to a users' area.
After a couple days however, I realized BandsinTown had the potential be a much more intuitive app and that it may be missing out on other entertainment sources. I wanted to see if the data supported my theory first however.
Research Report
Twenty-five respondents were surveyed of various ages, incomes, and genders along with five potential users completing personal interviews on how they navigate finding events to attend. This data was then analyzed to the seven areas of interest below.
-Frequency of Events Attended
-Likelihood of Sharing the Upcoming Event with Others
-Receiving Notifications about Upcoming Events
-Types of Events Attended
-Purchase Time Prior to an Event
-Difficulties while finding/purchasing event tickets
-Travel Distance to Events

Persona and Empathy Maps
A persona is a fictional character created from research data to represent a common user type for a brand, product, or application. An empathy map is a visual tool for designers that represents the users needs; how they think, feel, hear and say during interaction with a project. From the surveys and interviews, two strong personalities emerged.
Defining Context
What is Context?
Every build Ikea furniture wrong because the directions were hard to understand? That's Context. Context is how users' interpret a product based on the environment it resides, not only by function, but also by language.
Card Sorting Exercise
Results
The six participants generally created the same labels to fit the different sections of the app. Pertaining to personal settings, every person had some label referencing the user in some way; Subscriber, Help, Profile, and Settings. Further, four of the six labeled event detail-oriented sections as “Artists” and “Artists Homepage.”